Privacy Policy

We may collect personal information that you voluntarily provide to us, including:

Personal Information

• Full name
• Email address
• Phone number
• Mobile/SMS opt-in and consent information
• Business information
• Marketplace or e-commerce account information you choose to provide
• Information submitted through contact forms, consultation forms, applications, or other website forms
• Any other information you voluntarily provide when communicating with our team

We may also automatically collect certain technical information when you visit our website, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on our website
• Referral source
• Cookies and similar tracking technologies

Information may be collected when you submit a website form, schedule a consultation, contact our team, opt in to SMS communications, or interact with our website.

We may use the information we collect to:

• Respond to inquiries
• Schedule and manage consultations
• Provide requested services
• Evaluate potential clients or partnerships
• Communicate with clients and prospects
• Send service updates and notifications
• Send appointment reminders
• Provide customer support
• Send SMS communications where consent has been provided
• Improve our website, services, content, and user experience
• Monitor website performance and analytics
• Protect against fraud, misuse, or unauthorized activity
• Comply with applicable legal and regulatory requirements

We do not sell, rent, or trade your personal information.

We may share personal information only when reasonably necessary for legitimate business purposes.

Information may be shared with:

• Authorized ECOM WOLFS LLC employees or team members
• Service providers supporting our website, CRM, hosting, analytics, scheduling, communications, or business operations
• Professional advisors where reasonably necessary
• Government authorities or regulatory bodies when required by law
• Other parties where disclosure is necessary to protect our rights, property, users, or business

Any service provider processing personal information on our behalf is expected to maintain appropriate confidentiality and data-security safeguards.

SMS & Mobile Privacy Disclosure

If you provide your phone number and consent to receive SMS communications from ECOM WOLFS LLC, your information may be used to send communications you have agreed to receive, including appointment reminders, service-related communications, follow-ups, and updates.

Mobile opt-in, SMS consent, and phone numbers will not be shared with third parties or affiliates for marketing purposes.

Your SMS consent is used only for communications permitted by your consent and applicable law.

When you voluntarily provide your mobile number and opt in to receive SMS communications from ECOM WOLFS LLC, we may send messages related to:

• Appointment confirmations
• Appointment reminders
• Consultation follow-ups
• Service updates
• Customer support
• Account-related communications
• Other communications you have expressly agreed to receive

Message frequency may vary.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

HELP Auto-Response:

“For help, reply HELP or visit https://ecomwolfs.com. You can also reach support at info@ecomwolfs.com or +1 (406) 416-2185. Msg&data rates may apply.”

STOP / Opt-Out Auto-Response:

“You have successfully unsubscribed. No further messages will be sent. Reply START to resubscribe or HELP for assistance.”

Consent to receive SMS messages is not a condition of purchase.

Opting out of SMS communications does not prevent us from contacting you through other methods where legally permitted.

Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our website.

Cookies may be used to:

• Enable website functionality
• Remember user preferences
• Analyze website traffic
• Measure website performance
• Understand visitor behavior
• Improve our content and services
• Support security and fraud prevention

You can control or disable cookies through your browser settings.

Please note that disabling certain cookies may affect the functionality of some parts of the website.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

• Unauthorized access
• Loss
• Misuse
• Disclosure
• Alteration
• Destruction

However, no internet transmission, electronic storage system, or security measure can guarantee absolute security.

We may retain personal information for as long as reasonably necessary to:

• Provide our services
• Maintain business records
• Fulfill contractual obligations
• Resolve disputes
• Enforce agreements
• Comply with legal, tax, accounting, or regulatory requirements

When information is no longer reasonably necessary, we may delete or anonymize it.

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request updates to your information
• Request deletion of your information
• Request information about how your data is used
• Withdraw certain forms of consent
• Opt out of certain communications
• Opt out of SMS communications
• Request limitations on certain processing activities where applicable

To exercise a privacy right, contact us using the information provided below.

We may need to verify your identity before completing certain privacy requests.

Our website may contain links to external websites, platforms, or services operated by third parties.

ECOM WOLFS LLC does not control and is not responsible for the privacy practices, security practices, content, or policies of third-party websites.

We encourage you to review the privacy policy of any third-party website before providing personal information.

We may use third-party service providers to support our business operations, including services related to:

• Website hosting
• Website analytics
• Customer relationship management
• Scheduling
• Email communications
• SMS communications
• Cloud storage
• Payment processing
• Customer support
• Business operations

These providers may process limited personal information only as reasonably necessary to provide services to us.

Our use of service providers does not permit them to use your mobile opt-in information, SMS consent, or phone number for their own marketing purposes.

Our website and services are not intended for children under the age of 18.

We do not knowingly collect personal information from children.

If we learn that personal information from a child has been collected without appropriate authorization, we will take reasonable steps to delete that information.

We may update this Privacy Policy from time to time to reflect changes in:

• Our services
• Our business practices
• Technology
• Legal requirements
• Regulatory requirements

When this Privacy Policy is updated, the revised version will be posted on this page and the "Last Updated" date will be changed.

We encourage users to review this Privacy Policy periodically.